Dashboards

The Dashboards section aggregates data across your productions and accounts so you can see performance, cost, quality, and compliance at a glance. Each dashboard is read-only, supports a date range, and caches briefly for speed.

🎬 Tour the dashboards

Prefer to read? Open the step-by-step transcript

1. Open Dashboards from the left sidebar.
2. Pick a dashboard (P&L, production quality, alert operations, distribution…).
3. Set the date range (and account/customer scope where offered).
4. Read the aggregates; drill into the linked detail pages for specifics.

What each dashboard shows

“Customer roles” below means CustomerAdministrator and CustomerViewer; “finance” means FinanceViewer; “admins” means platform admins.

Dashboard	Answers	Who
Account P&L	Revenue, AI cost, margin for an account	Operators, customer roles, finance, admins
Customer P&L	The same rolled up across a customer’s accounts	Customer roles, finance, admins
Production quality	Quality scores across productions/steps; regressions	Operators, customer roles, admins
Alert operations	Open alerts by type + severity	Admins only
Trigger analysis	Why productions were (or weren’t) triggered	Admins only
Compliance	Attribution coverage + rights status	Operators, customer roles, admins
Distribution	Publications + revenue events across channels	Operators, customer roles, finance, admins
Accessibility	Captions/transcripts/audio-description coverage	Operators, customer roles, admins
Avatar performance	Content performance by avatar + platform	Operators, customer roles, admins
Platform P&L	Whole-platform revenue/cost/margin	Admins and finance
Contact case operations	Open support cases by lane and status	Admins only
MRR	Monthly recurring revenue, new vs churned subscribers, churn rate, trial conversion + average revenue per customer	Admins only
Accent demand	The most-requested voice accents not yet covered — feeds what to clone next	Admins only

Note

Dashboards aggregate across accounts — for platform admins, platform-wide. Customer roles see only their own customer’s accounts. Visibility follows your role, as in the table above.

Filtering & reading

• Date range narrows every figure to the selected window.
• Numbers are cached for a few minutes — if you just changed something, give it a moment or re-open.
• Where a dashboard links to detail (a production, an alert, a publication), click through for the underlying records.

Tip

For cost questions start with Account/Customer P&L; for “is anything broken?” start with Alert operations and Production quality; for “did it publish and earn?” use Distribution.