Mobile app

JARAI Studio Console is also a mobile app — a progressive web app (PWA) you can install on your phone for quick, on-the-go access to alerts, approvals, budgets and platform controls. The mobile experience lives under /m and adapts to your role.

🎬 Install and use the mobile app

Prefer to read? Open the step-by-step transcript

1. Open the console on your phone and tap Install when the banner appears (on iPhone or iPad, use Share → Add to Home Screen instead).
2. Open the user menu → Notification Settings and turn notifications on, so you’re alerted when something needs you.
3. Use the bottom tabs — they follow your role, and are sized for one hand.
4. Offline, you can still read what was last loaded; changes wait until you’re back online.

Install to your home screen

When you open the console on a mobile browser that supports app installs (Chrome, Edge and other Chromium-based browsers on Android), a banner offers “Install JARAI for quick access.”

1. Tap Install — your browser shows its native add-to-home-screen prompt; confirm it.

2. Or tap Later to dismiss for now (it’ll offer again next session).

3. Launch from your home screen — it opens full-screen like a native app.

On iPhone and iPad the banner doesn’t appear, because Safari has no install prompt for web apps. Open the console in Safari and use Share → Add to Home Screen, then launch JARAI from the new home-screen icon.

Push notifications

Turn on notifications so alerts reach you without opening the app. The app doesn’t ask on its own — you switch them on yourself.

1. Open Notification Settings — tap the person icon at the top right to open the user menu, then choose Notification Settings.

2. Turn notifications on with the switch at the top. Your browser asks for permission — allow it.

3. Choose which severities you want — Critical, High, Warning, Info. The default sends Critical and High only, so you’re not buzzed for noise.

4. If they’re blocked, the screen says Notifications blocked — re-enable notifications for the site in your browser or phone settings, then come back and turn them on.

On iPhone and iPad, install first

Apple only allows web push from an app that has been added to the Home Screen (iOS and iPadOS 16.4 or later). In an ordinary Safari tab, Notification Settings says push notifications are “not supported on this device or browser” — that means “not from a browser tab”, not “never”. Add JARAI to your Home Screen, open it from the icon, and turn notifications on from there.

Note

Notification preferences are per device. Set them on each phone you use, and adjust severities any time from Notification Settings in the user menu.

What you can do on mobile

The bottom tabs follow your role:

Role	Tabs
Platform administrator	Alerts, Cases (open support cases), Health (loops + provider health + KPIs), Controls (platform mode + loop/feature switches), Budget (platform costs)
Operator / Customer admin	Alerts, Productions, Actions (start a production, work the approvals queue), Budget (account P&L)
Customer viewer / Finance	P&L (account P&L), Portfolio, Distribution

The user menu (the person icon at the top right) holds Notification Settings, Contact us and Sign out.

Handy gestures: swipe an alert right to acknowledge it or left to resolve it, and pull down to refresh. Switching something off in Controls — disabling a loop, disabling a feature that warns you about its effect, or setting the platform to Idle — asks you to confirm first. There’s no separate sign-in or fingerprint step; your access is checked by the server on every change.

Working offline

When you lose signal you can keep reading, but changes need a connection:

• A banner shows “Offline — showing cached data” so you know you’re looking at what was last loaded. New data appears once you reconnect.
• Changes are paused, not queued. Acknowledging or resolving an alert, starting a production, approving or rejecting in the approvals queue, and switching loops, features or the platform mode all need a connection. While you’re offline those controls are marked unavailable, and tapping one shows “You’re offline — changes are paused until you reconnect.” Nothing is sent and nothing replays later — do it again once you’re back online.
• The one exception is a support request. If you send one from Contact us while offline, it’s stored on this device and sends automatically when you reconnect. Your case reference is created then and emailed to you.

Tip

The mobile app mirrors the desktop console — Controls maps to platform controls, Alerts to the alerts feed, and the P&L / Distribution tabs to the matching dashboards. Use the desktop console for deep configuration; use mobile to stay on top of alerts and approvals.