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Onboarding to the Client Portal

When an operator invites you to JARAI, you’ll receive an email with a sign-in link to the Client Portal (portal.jarai.studio). Here’s how to complete onboarding.

  1. Click the sign-in link in your invite email.

    The link is single-use and expires after 7 days. If it expired, ask your operator to resend.

  2. Choose your sign-in method.

    • Email + password — set a password during first login.
    • Sign in with Google — link your Google account for passwordless future logins.

    Both options support 2FA when enabled in your account settings.

  3. Land on your account home.

    You’ll see:

    • Productions — list of all content JARAI has produced for you
    • Subscription — your current plan, usage, and next-renewal date
    • Settings — account preferences, notification settings, privacy controls
  4. (Optional) Enable notifications.

    By default, you’ll get an email when a new production is ready to review. Turn this off in Settings if you’d rather check manually.

  5. See your first production.

    When the operator triggers a production for your account, it’ll appear in the Productions list. Click it to see preview thumbnails, audio players, and the full Story tab.

What you control as a customer

  • Approve or reject every production before it’s published anywhere
  • Pause or cancel your subscription at any time (cancellations honour the rolling-window terms in your contract)
  • Request data export or deletion under GDPR — see Your privacy rights
  • Block specific avatars or themes from being used in future productions

What the operator controls

  • The pipeline configuration — which AI providers, which steps, which platforms to distribute to
  • The content brief — what topic, what duration, what avatar
  • The subscription tier — sets your token allowance + per-production limits

You can request changes to any of these by contacting your operator directly (their email is in the account settings) or by contacting support.