Onboarding to the Client Portal

When an operator invites you to JARAI, you’ll receive an email with a sign-in link to the Client Portal (portal.jarai.studio). Here’s how to complete onboarding.

🎬 Onboard to the Client Portal

Prefer to read? Open the step-by-step transcript

1. Open your invite email and click the sign-in link.
2. Set a password and sign in.
3. Land in the portal — the home page lists productions awaiting your approval first.

The full step-by-step is below.

Two ways to get started

You either sign up yourself (self-serve) or are invited by an operator. The self-serve path is just below; if you were invited, skip to Joining from an invite.

Signing up yourself

1. Register. Enter your name and billing country and accept the Terms of Service and Privacy Notice. No card is needed to start — you begin on a free evaluation.

2. Verify your email. We email you a secure sign-in link. It’s single-use and expires after 15 minutes — click it and you land in your workspace.

3. Find your plan (optional). A short quiz asks how many brands/channels you’ll produce for, whether teammates need their own logins, and whether you need invoicing, a contract or SSO. Creator and Pro are self-serve; Atelier and Enterprise hand off to sales. You can skip the quiz and pick a plan directly.

4. Choose a plan. Creator and Pro are both flat monthly fees — there is no free plan (paying annually gets you two months free, about 17% less). The exact price is shown before you pay — see Billing and subscriptions.

5. Pay. Review the order summary, then complete payment on Stripe’s secure checkout. Cards are handled by Stripe, never stored by JARAI.

6. Take the product tour and finish first-run setup — your first account and production plan. After that you’re in the console, ready to produce.

Joining from an invite

1. Click the sign-in link in your invite email.

   The link is valid for 48 hours and can be used once to activate your account — if it expired, ask your operator to resend the invite.

2. Set a password and sign in.

   The Client Portal signs in with an email address and password only — there’s no social sign-in and no two-factor step today. There’s also no “forgotten password” link on the sign-in page yet (the reset exists behind the scenes, but no page offers it), so if you’re ever locked out, ask your operator to resend your invite (see Troubleshooting).

3. See what’s waiting for you.

   Once your password is set you land on the home page, which lists productions awaiting your approval first, then your recent productions. Open a production from there — neither the invite link nor the approval emails link to a particular production yet. The portal does not have a subscription page or an account-settings page — those are managed by your operator through the Studio Console.

What you control as a customer

• Approve or reject every production before it’s published anywhere, including the per-platform rights review
• Browse your publications — what’s gone out, and where
• Request data export or deletion under GDPR — see Your privacy rights
• Send a message to JARAI and track it under My requests in the portal

What the operator controls

• The pipeline configuration — which AI providers, which steps, which platforms to distribute to
• The content brief — what topic, what duration, what avatar
• The subscription tier — sets your token allowance + per-production limits

You can request changes to any of these by contacting your operator directly or by contacting support.