Frequently asked questions
General
Section titled “General”What does JARAI Studio do, exactly?
Section titled “What does JARAI Studio do, exactly?”It’s an autonomous content production pipeline that produces a finished video / podcast / book / image set by chaining a series of pipeline steps that call AI providers (OpenAI, Anthropic, ElevenLabs, etc.). See What is JARAI Studio? for the longer answer.
Is the content JARAI produces unique?
Section titled “Is the content JARAI produces unique?”Yes. Every production is generated fresh — JARAI doesn’t republish or remix existing content. Two operators triggering the “same” topic may get different outputs (different scene structures, different image picks, different VO performances).
What happens if an AI provider goes down mid-production?
Section titled “What happens if an AI provider goes down mid-production?”Each pipeline step retries on transient failures (5xx, timeouts). If retries exhaust, the step dead-letters and you’ll see a Failed badge with an error code. Many steps have a fallback chain (e.g., voiceover tries up to four voice models in turn). See Troubleshooting.
Can I edit the script before voiceover?
Section titled “Can I edit the script before voiceover?”Not directly — there’s no inline script editor. If the account runs in Controlled mode,
the production pauses AwaitingRelease after each step (in Step-through mode, after each
scene), which at least gives an operator a chance to review before the pipeline moves on.
For the voiceover and SEO metadata steps specifically (Steps 8 and 12), an operator can use
Refine & Re-run to resubmit that one step with an edited prompt and/or a different
model. Other steps don’t currently support editing and re-running.
For customers
Section titled “For customers”Why does JARAI show me warnings about copyright / safety / attribution?
Section titled “Why does JARAI show me warnings about copyright / safety / attribution?”JARAI’s analysis flags potential risks for your awareness but doesn’t block you. You, as publisher, decide whether to proceed. See Approval and rights review for the full explanation.
Can I refuse a production?
Section titled “Can I refuse a production?”Yes. Click Reject on any production you don’t want published — it’ll never go to any platform. You can also request a different topic, avatar, or platform mix via your operator.
What about my data — is JARAI GDPR compliant?
Section titled “What about my data — is JARAI GDPR compliant?”Yes. See Your privacy rights for the five rights you can exercise from the Client Portal, how to lodge a complaint, and how to exercise the rest.
Billing
Section titled “Billing”How is usage billed?
Section titled “How is usage billed?”Token allowance per month based on your subscription tier. Each AI call (image gen, TTS, video composition, etc.) consumes a budgeted number of tokens. Operators can buy top-ups when allowance runs low.
What happens at end of billing cycle?
Section titled “What happens at end of billing cycle?”Unused allowance does NOT roll over by default. Top-up packs (one-time purchases) do roll over.
Can I cancel mid-cycle?
Section titled “Can I cancel mid-cycle?”Yes. Cancellation takes effect at the next renewal — you keep service for the remainder of the paid period.
Still have a question?
Section titled “Still have a question?”Contact support — we typically reply within 2 business days.
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