Track a request
When you contact us we email you an acknowledgement with a secure tracking link and a reference (like JAR-7K3Q9F2M). Open that link to see the current status of your request here.
Request status
Checking your request…
To check a request, open the tracking link in your acknowledgement email (the one we sent when you contacted us — it contains a secure link).
Can't find it? Email hello@jarai.studio with your
reference (it looks like JAR-7K3Q9F2M) and we'll help.
Need to reach us again?
- General: hello@jarai.studio
- Start a new request: Contact us
Always quote your reference (JAR-…) so we can find your case quickly.
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