Customer overview

Welcome. You’re using the JARAI Client Portal to review productions that an operator has produced for you, approve or reject them, and exercise your privacy rights.

What the Client Portal does today

The Client Portal covers: signing in from your invitation, seeing the productions waiting for your approval (and your recent ones), watching or listening to the finished video or audio inline before you decide, the per-platform rights review, your publications, your privacy rights, and a “My requests” list of any case you’ve raised with JARAI. It does not have subscription, billing, notification-preference or team-management pages — those are managed by your account’s operator through the Studio Console.

🎬 Customer overview

Prefer to read? Open the step-by-step transcript

What you’ll do in the Client Portal:

1. Sign in from your invite email.
2. See what’s waiting — the home page lists productions awaiting your approval, and your recent ones.
3. Review — watch or listen to the deliverable inline, and work through the per-platform rights review.
4. Approve or reject — nothing publishes until you approve.
5. Exercise your privacy rights and contact JARAI if you have a question.

Start with the cards below.

Where to start

Onboarding to the Client Portal First time signing in? Set your password and see your first production.

Approval and rights review Before publishing a production, JARAI shows you a Rights Review screen with any warnings (copyright risk, identity labels, attribution gaps). Here's what those mean and how to decide.

Common tasks

Reviewing productions

How to find a production, watch or listen to the finished deliverable, and approve or reject. Read more →

Your privacy rights (GDPR)

As an invited portal user, you can access, correct, export or erase your own Client Portal data. JARAI processes these per ICO/EDPB guidelines. Read more →

Troubleshooting

Can’t log in? Missing a production? Start here. Read more →

Note

Billing, subscriptions and team management are handled by your account’s operator — see Billing and subscriptions and Team and seats in the administrator docs.